INFO
OUR SERVICES
Frequently Asked Questions.
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ORDERS & SHIPPING
For cancellations or changes call Lindt Customer Service at +966 505753737 within 1 hour of placing your order.
Chocolate products are carefully packed using suitable protective packaging to help maintain their quality during transportation. Temperature-control measures and insulated packaging are used when required to minimize exposure to heat and reduce the risk of melting.
For best results, customers are advised to receive shipments promptly and store chocolate products according to the recommended storage conditions after delivery.
Yes , Customer Can buy Bulk items
Currently, we only accept orders and provide delivery services within the Kingdom of Saudi Arabia (KSA). Orders from outside the KSA are not available at this time.
tax amount is included on item price given to you
CARING FOR bakery ingredients
chocolates are very sensitive to any excessive condition, whether too hot or too cold. Chocolates can be adversely affected if exposed to unfavourable conditions after manufacture which results in bloom. Bloom is a greyish coating on the surface of chocolates and is more visible on dark chocolate. We take every care in the handling of our products within our own distribution system, however once the product leaves our care we have little control over such things as the storage conditions for example, the temperature and humidity the chocolate is kept in.
Bloom is a natural change that can appear on chocolate as a white or gray coating on the surface. It can occur due to temperature changes, improper storage, or changes in the chocolate structure.
Heat-affected chocolate refers to chocolate that has been exposed to high temperatures during storage or transportation, causing it to soften, melt, or develop bloom. While the appearance and texture may change, the chocolate is usually still safe to use if it has been stored properly and has no signs of spoilage.
To maintain the best quality, store chocolate in a cool, dry place away from direct sunlight and heat
To maintain the best quality, flavor, and texture, chocolate should be stored in a cool, dry place away from direct sunlight, heat sources, and moisture. The recommended storage temperature is between 18°C and 22°C.
Keep chocolate tightly sealed in its original packaging or an airtight container to protect it from odors and humidity. Avoid frequent temperature changes, as they may cause bloom and affect the appearance of the chocolate.
For best results, always follow the storage instructions provided on the product packaging.
Haif Bakes cake ingredients are high-quality baking solutions designed for professional bakeries, cafés, hotels, and food service businesses. They help create cakes with excellent taste, texture, and consistent results.
The shelf life of Haif Bakes bakery ingredients varies depending on the product type and storage conditions. In general, bakery ingredients have a shelf life of 12 to 24 months when stored properly in a cool, dry place away from direct sunlight and heat.
Please always refer to the expiry date printed on the product packaging for the exact shelf life of each item.